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Support Request Confirmation

Hi there

Thanks for the opportunity to be of service to your business. Your message was successfully sent to us. We monitor emails (at least) 12 hours per day, so you should expect a prompt response;

  • often within minutes throughout the day
  • within a few hours if outside normal business hours

Quotes:  we will assess the problem and give you a cost estimate on cost and timeframes for a fix

Payments: we will tackle your job immediately payment is made – either via PayPal or bank transfer

Priority Service Option:

To expedite the resolution process, you are welcome to make an immediate payment of US$250 to get us started on your problem. That can be done by either:

PayPal Payments: send to – [email protected]

– be sure to include your name / business name

Westpac Bank Payments to:
Bank                Account #                         Account Name:
Westpac           03 0846 0145406 00    B J Kemp
Branch: Greymouth, New Zealand
Bank Routing/SWIFT Code: WPACNZ2W

Regardless of payment methods, a tax invoice / payment receipt will be issued for your records.

Special Deals on Maintenance Plans:

Where any job exceeds US$250, I will include you in our Annual WordPress Website Maintenance Plan at no cost until January.

Where a job does not exceed the $250, I offer you the option of paying $250 for the support job to qualify for free site maintenance until January!

*Plans are renewable on 20th Jan each year, and I will pro-rata costs to match plan expiry dates.

Kind regards

Ben Kemp

Last Updated 3 years ago by Ben Kemp

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